Privacy Policy
This Privacy Policy describes how Memory Keeper (“we,” “us,” or “our”) collects, uses, and shares information when you use our website and related applications (the “Service”).
1. Information we collect
Information you provide. For example: account details (such as email), User Content you save in the Service, and communications you send us.
Information collected automatically. For example: device and app identifiers, basic log and diagnostic data, and approximate location derived from IP where needed for security or compliance.
Cookies and similar technologies. We and our partners may use cookies, local storage, and similar technologies for authentication, preferences, analytics, and fraud prevention, as permitted by law.
2. How we use information
We use information to provide and improve the Service; authenticate users; personalize features; process transactions; communicate about the Service; secure our systems; comply with law; and understand aggregate usage trends.
3. Legal bases (where applicable)
Where the GDPR or similar laws apply, we rely on one or more of the following: performance of a contract with you; legitimate interests (such as security and product improvement, balanced against your rights); your consent where required; and legal obligations.
4. How we share information
We do not sell your personal information. We may share information with:
- Service providers that help us operate the Service (for example, hosting, authentication, analytics, notifications, payment processing), subject to confidentiality and security requirements;
- Authorities when required by law or to protect rights, safety, and security;
- Business transfers in connection with a merger, acquisition, or asset sale, with notice where required.
5. Retention
We retain information for as long as needed to provide the Service and for legitimate business purposes such as security, backups, dispute resolution, and legal compliance. Retention periods vary based on data type and context.
6. Security
We implement reasonable technical and organizational measures designed to protect information. No method of transmission or storage is completely secure.
7. International transfers
If you use the Service from outside the United States, your information may be processed in the United States or other countries where we or our providers operate. We use appropriate safeguards where required by law.
8. Children
The Service is not directed to children under 13 (or the age required in your jurisdiction). We do not knowingly collect personal information from children. If you believe we have, contact us and we will take appropriate steps.
9. Your choices and rights
Depending on your location, you may have rights to access, correct, delete, or export personal information; object to or restrict certain processing; or withdraw consent where processing is based on consent. You may also have the right to lodge a complaint with a supervisory authority.
To exercise rights, contact MemoryKeeperapp@proton.me. We may need to verify your request.
10. California notice
If the California Consumer Privacy Act (CCPA) applies, California residents may have additional rights regarding personal information, including the right to know, delete, and correct, and to opt out of “sharing” for cross-context behavioral advertising where applicable. We do not knowingly “sell” personal information as defined by the CCPA.
11. Changes
We may update this Policy by posting a new version and updating the effective date. If changes are material, we will provide additional notice where appropriate.
12. Contact
Privacy questions: MemoryKeeperapp@proton.me